LBi Technical Support

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LBi Technical Support
LBi Technical Support is intended for small to mid sized businesses who do not have an internal technology staff, yet still want to take advantage of cutting edge technologies without being taken advantage of. This service, in testing for over two years, focuses on the support and maintenance of personal computers, servers and ancillary equipment operating Microsoft Windows, LINUX, and Apple operating systems. LBi’s Tech services will provide support for routers and special purpose servers, e.g., Email, Blackberry, and DNS. See our service offering details for more information. LBi Technical Support is an extension of the internal LBi support organization responsible for the 24/7 support of our world class computing environment. Building on this foundation, the concept of LBi Technical Support is to provide to the business community the availability of senior, cross-trained technical personnel, with proven support skills and the capability to solve technology issues under pressure. LBi is a local Long Island business just like yours. For the majority of clients the most effective offerings will be the on call support. LBi technical support provides 15 minute contact response time and on-site efforts within three hours, if necessary.